Security and trust

Your documents and your designation, handled with care.

Applicants hand you their IDs and medical certificates. Here's how we look after them, and your designation.

Designations checked by a person A person on our team checks every examiner's designation before their booking page goes live. We never show a designation as verified because of what someone typed.

Encrypted, scanned documents Files are encrypted on the way to us, and DPE Portal encrypts each one again before it's stored, so our storage provider only holds encrypted copies. Every file is scanned for viruses before anyone can open it, and download links stop working after two minutes.

Payments handled by a certified processor Card details go straight to a PCI DSS Level 1 payment provider. DPE Portal never stores card numbers.

Records that can’t be rewritten Outcomes and activity are append-only. Corrections are added as new entries with a timestamp, so the history stays intact.

Who can open documents The examiner, the applicant, the recommending instructor on the ride, and a flight school only if the applicant shares the ride with it. On airline checks, the training department and the assigned designee. Every opening is recorded, and the examiner and applicant can both see who opened what.

No passwords You sign in with a one-time code sent to your email or a verified phone. Examiners, designees, school and airline admins, and our staff also use two-step verification with an authenticator app, and are signed out after 3 days without use. Schools and airlines get role-based access.

Removing a file An examiner can remove a file that shouldn't be there. It's deleted from storage, and the ride's history notes who removed it and why. Otherwise, documents stay with the ride for as long as the examiner keeps that record.

Medical certificates Your examiner needs the certificate itself, not your medical history. Please don't upload medical records or the BasicMed examination checklist. DPE Portal isn't a healthcare provider and doesn't keep medical records.

What we don't do

Some lines are part of the product, not just the policy.

We don’t file with the FAA We prepare the fields. Examiners enter and sign them in DMS and IACRA with their own credentials.

We don’t store FAA passwords DPE Portal never asks for your DMS or IACRA login.

We don’t sell data Applicant and examiner information is never sold or shared for advertising.

Privacy summary

We collect what's needed to book and run a checkride: contact details, the documents you upload, payment details processed by our payment provider, and the ride's schedule and outcome. A ride's documents are shared only with the examiner, the recommending instructor, and a school if you choose to share the ride with it. You can request a copy or deletion of your data at any time, subject to records an examiner is required to keep.

Terms summary

DPE Portal is a scheduling and records tool. It is not affiliated with the FAA and does not conduct, approve, or file practical tests. Examiners set their own fees and cancellation policies and remain responsible for every test and filing. Read the full privacy policy and terms of service, or write to legal@dpeportal.com.

Your designation stays yours.

You set the fees, accept the rides and sign every filing. DPE Portal keeps the records and does the office work.

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